Worry Free Guarantee

"If you create exceptional products and give value to your customers long enough, people notice."

This belief made us one of the fastest-growing companies in America, and we promise to never stop bringing you the best Delta 8 THC, Select Spectrum, CBD, and other hemp products at affordable prices, while remaining steadfast in our commitment to giving back.

Even with our reputation, spending money on something new can seem like a gamble. You shouldn’t pay for something you don’t enjoy, and we’ll make sure that doesn’t happen.

That’s why we have a WORRY FREE GUARANTEE. If you buy something and don’t like it for any reason, send it back and we’ll give you gift card to try something else. You don't have to worry- we guarantee you'll be taken care of. 

Order Requirements:

  • Must be the first time you have ordered this product from the online store.
  • The returned product must be at least 1/2 full.
  • Order must be fewer than 14 days old from delivery.
  • Must be a U.S order. No international orders. 
  • Clearance items and bulk items do not apply

Once your submission has been accepted, you will receive a USPS return label via email. Please use this label to ship the item back to us. Upon receiving your return, we will email you the gift card.

And remember, you can always reach someone via the blue chat widget below, by email or phone.

Hometown Hero will never leave you hanging.

To submit a return and get something new, use the form below, and we'll get right on it. Please include your order number and full name in your request.

Contact Us

Need help or have questions? Call or text us at (512) 551-0345

We’re in the office Monday–Friday 9am–4pm CST

We do our best to be as responsive as possible, so don’t hesitate to reach out!

Looking for wholesale? Give us a call at (512) 387-1613